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Re: Suspend/hibernate not working on Dell XPS 15 9500 laptop



I don't suppose you have a serial port on this laptop? I ask because
the serial log (and the possibility to issue debug keys) are about
the only thing debugging-wise that may help here, short of someone
noticing the underlying problem by code inspection.

Afraid not, it's hyper-modern; just 3 USB-C ports.

It looks like identical hardware in the Dell Precision 5550 model, in case anybody gets access to either and wants to test.

Do you have any indication of the laptop at least partly waking up
again, e.g. from some LED or other indicator activity?

None at all, no. Could be missing the keyboard events entirely, or getting them and failing to wake. I've tried built-in keyboard, external keyboard, and closing/opening the lid.

When using the /sys/power/pm_test commands, does that actually do anything in a Xen environment, or is that being consumed by dom0 and not triggering the real VMM low-power paths? Is there any similar debug mechanism for the hypervisor?

Let me know if there is any useful information I can extract. I'm happy to build patched kernels if it will help.

Thanks,

-Trevor



 


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